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SenSation
System
よくあるご質問
Q.ポータルサイトとは何ですか？
A.株式会社ベネフィットプロパティーズが提供するポータルサイトは、居住者物件専用ポータルサイトです。居住者対象のすべての方にご利用頂けます。
ユーザー登録後に、物件のお知らせや規約、議事録を閲覧、共用施設の予約、住まいのサポート情報のサービスを受けることができます。
Q.ポータルサイトの運営はどこがしているのですか？
A.株式会社ベネフィットプロパティーズが運営しています。
Q.ユーザー登録は誰でもできますか？
A.ポータルサイトのサービスをご提供している物件に居住者の方が対象になります。なお、お住まいでない方はご登録頂けません。
Q.ユーザー登録をしようとしましたが、メールが届きません
A.メールが届かない場合は
■メールアドレスが間違っている
■迷惑メール等のフィルターをご確認ください
Q.登録した個人のプライバシー情報の取扱いについて
A.ログイン画面にあります「利用規約」後、「15．個人情報の利用目的」をご確認ください。
Q.個人情報を登録する必要はあるでしょうか？
A.個人情報は、より良い高いサービスを提供させていただくため、データ作成のために参考とさせていただきます。
個人を特定できる情報を、ご本人の事前の許可なく第三者に開示するようなことはございません。
Q.ユーザーID・パスワードを入力してもログインできない
A.以下のような可能性があります。
・ユーザーID、パスワードが間違っている。
・ユーザーIDとパスワードは合っているが、サービス利用停止状態になっている。
・サイトへのユーザー登録手続きが完了してない。
Q.パスワード忘れは？
A.１．ログインページの「パスワードをお忘れですか？」をクリック
２．お客様の「メールアドレス」を送信します。
３．登録のメールアドレスに通知されます。
４．通知されたアドレスにアクセスします。
５．新パスワードを設定することが出来ます。
Q.パスワードを忘れたが、ユーザーIDも登録したメールアドレスもわかりません
A.問い合わせフォームより申込時の物件名 部屋番号 お名前 電話番号を記載の上、ご連絡ください。
Q.自動的にログアウトについて
A.ログイン後、ポータルサイトをご利用されていない状態が１時間続いたとき、セキュリティのため自動的にログアウトされます。
Q.登録のメールアドレスやパスワード、ニックネーム等を変更したい
A.「プロフィール」画面で変更ができます。
Q.利用する上での注意事項
A.利用規約をご確認ください。
Q.パソコンやOS・ブラウザの推奨環境は？
A.パソコン版サイトをご利用頂く上で、下記の環境を推奨しています。
[ブラウザ (Windows)] InternetExplorer8.0以降、Firefox 最新版
[ブラウザ (Macintosh)] Safari5.0以降、Firefox 最新版
[JavaScript]有効にしてください。
[Flash]最新版のインストールが必要です。
※ブラウザは最新バージョンをご利用ください（ベータ版を除く）。
上記は推奨環境であり動作保証をするものではありません。ご利用環境によっては正しく表示されない場合があります。ご了承ください。
Q.公序良俗違反、著作権違反など、規約違反画像を見つけました。どうすれば良いですか？
A.サイト上に利用規約に反する行為を発見された場合は、お問合せフォームよりご連絡ください。
Q.ポータルサイトに広告を掲載したい
A.掲載・取材につきましては、お問合せフォームよりお問合せください。
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SenSation
System
事務所案内
〒
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File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/third_party/smarty/libraries/sysplugins/smarty_internal_templatebase.php
Line: 188
Function: content_5a2907d9684050_27430377
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/third_party/smarty/libraries/sysplugins/smarty_internal_templatebase.php
Line: 394
Function: fetch
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/core/MY_Controller.php
Line: 15
Function: display
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/index.php
Line: 292
Function: require_once
A PHP Error was encountered
Severity: Notice
Message: Undefined index: suisui_base
Filename: templates_c/7d437d3cde76f410d91dcc987a612edf128fa5d4.file.footer.tpl.php
Line Number: 96
Backtrace:
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/views/templates_c/7d437d3cde76f410d91dcc987a612edf128fa5d4.file.footer.tpl.php
Line: 96
Function: _error_handler
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/third_party/smarty/libraries/sysplugins/smarty_internal_templatebase.php
Line: 188
Function: content_5a234c3b9440a8_08916448
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/third_party/smarty/libraries/sysplugins/smarty_internal_template.php
Line: 303
Function: fetch
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/views/templates_c/fc0ed63ae3326a20676a2320d61c5c382f23d334.file.qa.tpl.php
Line: 157
Function: getSubTemplate
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/third_party/smarty/libraries/sysplugins/smarty_internal_templatebase.php
Line: 188
Function: content_5a2907d9684050_27430377
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/third_party/smarty/libraries/sysplugins/smarty_internal_templatebase.php
Line: 394
Function: fetch
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/application/core/MY_Controller.php
Line: 15
Function: display
File: /home/users/0/lolipop.jp-dp22061661/web/suisui/index.php
Line: 292
Function: require_once
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